Running a Business on Smartphones Case Study Example | Topics and Well Written Essays - 500 words - 69

Running a commercial enterprise on Smartphones - Case Study ExampleThe companies are adequate to(p) to resolve customer issues with fewer processes, for fount through the use of CPS, making the customers to a greater extent satisfied. The use of the phones eased and cheapened the process of transactions, reducing unwanted embodys. For example, Lloyd was able to cut the time used for data entry and dispatch, the fuel costs were cut by more than 30% and a reduction in unauthorized stops. In overall, the order was able to reduce its cost an estimated 100 million dollar profit in 2007. Most employees feared their jobs were over with the implementation of the smartphones. The introduction of the phones could introduce to a fewer workforce for the companies. For example, Lloyd reduced their staff from 100 to just 40 hence the employees were powerful to be scared of the implementation. 1. The management of the comp any(prenominal) should come up with a system that tries to blend the vivacious workforce and the new initiative rather than wiping out most of the staff. The system could work in such(prenominal) a way that the existing staff is retained for some period, like until their current contract expires. The company could come up with an practise that allows the customers an easy access to the companys breeding rather than sledding through the internet by themselves. The application should be able to send daily updates to their customers about any changes. The firm could use an application that can keep it updated on any market changes, weather conditions. The application could be linked to a central database, and when there are any changes in weather conditions, the information is relayed to all its employees.